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ГлавнаяБлогиСтатья №31636

Getting nervous about an SAL package

StasisStasis1 год назадDiary
I bought two items from Mandarake within a few days of each other last month. I was trying to get away as cheap as I could, and two SAL shipments was still cheaper than one EMS shipment, and at the time, I was under the impression that shipping insurance wouldn't be enough to cover both, so two packages seemed smarter, but now I think I was mistaken. That's kind of irrelevant now.

Anyway, the first order (ITEM #287743) was delivered this past Tuesday, exactly three weeks after it shipped. The second order (ITEM #198355), which shipped four days later, hasn't updated its tracking information from "Dispatch from outward office of exchange" from Tokyo in two weeks.

Now, I know that SAL is far slower and also considered less reliable than EMS, but losses seem rare and I just got another package that was sent within days of the other one, so at this point I'm just wondering how long to wait before assuming it's lost and trying to get reimbursed.

It's always something, isn't it?

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Update! Oh my goodness, I just checked back on the tracking info - which I already checked this morning - and the package arrived at customs in New York. What are the chances I post about this today and that's when it comes in? Apparently complaining really works! ;)
1,617 просмотр. • 22 коммент.

Комментарии22 коммент.

0pt
SAL is always least priority so if there's a lot expedited parcels this holiday, then you should expect that it would take some time for it to be delivered. It's not unusual for SAL packages to arrive after a month.

Polkadopolis (1 год назад) #17334661I see you're in Canada too so maybe our packages are stuck in limbo together lol
I figure it's probably sitting in a warehouse at customs or something while they deal with any priority backlog they have. I just hope I actually get a email notification from my flex delivery this time because I haven't for my last 4 packages lol


Canada here as well. I have RSAL parcels that were dispatched from Japan last 12/2 and still no update from them (flex delivery as well). Though I have 3 RSAL parcels that were shipped mid-December which I already received. Had a ton of RSAL packages shipped the past few years so I'm very aware of its shipment time, so right now I don't worry so much if it's just a month or so.
1 год назад
0pt
drowranger ☆keelerleah☆
I have several packages sent in November with SAL that still haven't shown up yet... it's just the holiday rush I think. The last SAL package of mine that did arrive took around 60 days to show up. ^^;
1 год назад
0pt
xTAZORx Diane Lover
You have to be patient with SAL, it can take up to 6 weeks to arrive, and sometimes it arrives in just a week, it's unpredictable .
1 год назад
2pt
It probably arrived in New York before Christmas already, but got pushed back due to the holiday craze. Customs/Post probably are slowly working themselves out of their backlog. Now that it finally got scanned you'll get it in due time :D

(I once had an SAL unreg. shipment that took almost 5 months! I had already given up hope, imagine my amazement when it showed up finally...)
1 год назад
0pt
I've had huge differences in SAL times before even with orders made around the same time and from the same place. For example in November I made a SAL order which came in 6 days from Mandarake, while one I ordered a few days before that one and also from Mandarake took longer than a month to arrive. You just have to be patient.
1 год назад
0pt
chiyuun GRADUATION FROM LIE
i always use (registered) SAL and it has always taken around a month for me to get it with the exception of ITEM #287729 who took 2-3 months. with that said, all my packages are always in "dispatch from outward office of exchange" for about a month until it arrives in the mail central here in sweden, then it just takes a few days for me to get it.

so as other people here has said, there's no need to worry !
1 год назад
0pt
Polkadopolis Depressed Weeb
lugiastrikes (1 год назад) #17334605Mine was shipped from Japan on that exact day too! Glad to know I'm not the only one still waiting for the postal service to clear their backlog of deliveries. ;-; The sad part is I had used SAL Parcel/EMS for a few other orders in December and they already arrived, so it makes the wait feel even more painful.
I see you're in Canada too so maybe our packages are stuck in limbo together lol
I figure it's probably sitting in a warehouse at customs or something while they deal with any priority backlog they have. I just hope I actually get a email notification from my flex delivery this time because I haven't for my last 4 packages lol
1 год назад
0pt
Seeing that you live closer to the US east coast, I often hear from many members here that international mail gets hanged up and delayed longer sometimes for reasons I don't think many people know. I live on the US west coast and don't get that problem. I receive my packages in a timely manner between 2-3 weeks.

I'm sure the post office is still jammed with holiday mail. Give it some time.
1 год назад
0pt
I shipped a package on Nov 18th, and another on the 25th. The latter arrived on the dec 10th, whereas the earlier arrived on the 21st... if you're worried about loss in SAL, I think you're 'suppose' to wait 2-3 months. :0
1 год назад
0pt
My December SALreg left Japan on 10.12 and was only marked as 'arrived to Russia' on 21.12, went through customs and stuck there from 22.12 to 31.12, moved to 'domestic delivery' and stuck there till today when it finally moved to the next sorting facility. I'll be receiving it sometime next week. Other SALregs from around the same time got to me before the New Year.

It's holidays, things can be very slow, don't worry yet. The shops won't do anything anyway until a package is stuck somewhere for at least a month, it's their standard waiting time. After a month you can contact Mandarake about your package and they will handle it if it's still not moving.
1 год назад
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